BUSINESS TRAVEL AND DUTY OF CARE
More relevant than ever! Corporates have a great responsibility to protect employees from hazards and risks and from attacks and disasters during business travel This resulted in a new ISO-norm which serves as a guide for corporations. Are you aware and ready to take care of your employees?
WHY SHOULD YOU TAKE YOUR DUTY OF CARE SERIOUS?
- Employers are legally obliged to consciously fulfil the duty of care for traveling employees in a reasonable way.
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In general, travellers who experience being cared for are more productive and happier.
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Almost all business travellers face risks or problems at some point.
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Currently, corporate travel buyers consider duty of care to be one of the top priorities.
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A well-designed travel policy with proper duty-of-care elements is an important factor for employee retention and to enter into employment for frequent travellers.
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Your company's reputation and financial position are at stake.
DUTY OF CARE AND RISK MANAGEMENT FOR BUSINESS TRAVELERS
Duty of care is the legal obligation to consciously take reasonably care for traveling employees. Risk management is a proactive approach to minimize risks and negative experiences for business travelers and keep them as safe as possible. A successful risk management strategy has five pillars:
Integrated approach: All stakeholders should be part of the project team and involved in decision making
Assessing risks: Determining the level and nature of the risk for the entire journey before departure
Preparation and risk prevention: Supporting the traveler in making appropriate decisions before and during the trip
Communicate: Stay in touch, ask for feedback, learn from the experiences, capture them, and use this knowledge for future travel.
Evaluate: Discuss situations and experiences with all stakeholders. At least annually and adjust policy and implementation if desired.
THE CHALLENGE FOR BUSINESSES
Setting up an appropriate risk management program for corporate travel is a real challenge. The responsibilities lie with different stakeholders, and it is not always clear who is in charge of which part.
How can you work with hidden, shielded, and fragmented information? In addition, senior management, and the travelers themselves are often not fully involved in making business travel safer, while this will contribute to a successful policy and appropriate solutions.
HOW CAN MASSL HELP YOU?
Massl's consultants support your company to better understand the rules surrounding the duty of care and offer advice on an appropriate policy and practical solutions that you can use yourself or through existing suppliers. Think of:
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Quick Scan Duty of Care
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Setting up an appropriate policy
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Real-time insight
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Automatic and relevant incident updates
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Communication to and with business travellers
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Global Emergency and assistance services
Demonstrated the need and piqued your interest? Please contact MASSL via:
Giuseppe Patacca: Marijke Poppink:
+31 6 55830559 +31 6 51602259
We look forward to hear from you!
MASSL